Four Seasons Customer Service for Lawyers with John Strohmeyer [LGE 065]

by Megan Zavieh | Jun 18, 2019 | Podcast

Lawyers are terrible at customer service.  Many bar complaints could be prevented with far better client service.  We have all experienced amazing service at other businesses — five star restaurants or hotels, local businesses that deeply care about the...

From the Virtual Mailbag [LGE 064]

by Megan Zavieh | Jun 11, 2019 | Podcast

Lots of questions from listeners pop up again and again.  This episode, we tackle some of those frequent questions.  Among them: – How do I report my IOLTA to the State Bar? – Must I continue representing someone who complained about me to the Bar? –...

Frequently Asked Questions: Defending a Lawyer from an Ethics Complaint

by Megan Zavieh | Jun 10, 2019 | Blog

Defending a lawyer from an ethics complaint is similar to many other areas of law because the exact defenses that should be asserted depend primarily on the facts surrounding the allegation or allegations. With that being said, there are some questions we receive on a...

What Happens When the State Bar of California Places a Lawyer on Probation?

by Megan Zavieh | Jun 6, 2019 | Blog

The State Bar of California has several options when administering discipline in ethics investigations where the lawyer is found to be running afoul of the ethics rules. Some of the disciplinary actions the State of Bar of California may take are private or public...

Women Mentoring Women with Erin Gerstenzang [LGE 063]

by Megan Zavieh | Jun 4, 2019 | Podcast

Erin Gerstenzang and Megan presented a workshop on Women Mentoring Women at the Tennessee Lawyers Association for Women Empowerment Conference in March 2019.  On this episode, Megan and Erin talk about women mentoring each other, why it’s critical that we stand...