Four Seasons Customer Service for Lawyers with John Strohmeyer [LGE 065]

Lawyers are terrible at customer service.  Many bar complaints could be prevented with far better client service.  We have all experienced amazing service at other businesses — five star restaurants or hotels, local businesses that deeply care about the customer, and others.  Today’s guest John Strohmeyer — estate planning and international tax lawyer — shares[…]

Tiger Tactics: Advice and Strategies to Survive the Lawyer Jungle [LGE 055]

The importance of community and supporting each other as we build our practices can’t be overstated. Understanding that you are not alone as you build your practice is absolutely empowering.  It can lead to the lightbulb moment that can be the catalyst for tremendous growth in your practice. Today, we will be talking with 2[…]

The Ethics of Law Practice Systems and Project Management With John Grant [LGE 050]

Technology is pulling lawyers and law practices into the modern age but how can you, as a lawyer and business owner, use technology to improve your practice management while remaining compliant with the ethics rules? Along with using technology, how can you apply project management concepts to improve your business? I’m joined by John Grant,[…]

Applying the Essentialist Mindset to Your Law Practice and Life [LGE 024]

We’re all trying to do too much. From having too many commitments, to too many activities, and too many work projects – we’re all doing way too much. As a result, we don’t do anything half as well as we could. It’s time to reduce and let go of certain tasks. But how do we[…]

CEO or Expert: Which One Should You Be in Your Law Practice? with Mike Whelan [LGE 022]

For many solo practitioners, they believe they need to be the CEO’s and the experts of their law practices. After all, more often than not, it’s just them running the show. But is that necessarily the best way to grow your business? My guest today is Mike Whelan, operator of the Lawyer Forward conference, soon-to-be[…]

The Benefits of Preemptively Auditing Your Law Practice Management with Jared Correia [LGE 012]

The better your law practice is managed, the less likely you are to fall short on even basic ethics duties like competence, diligence, and communication. That’s why audits of your law firm technology, marketing, and practice management are so important. In this episode, I’m joined by Jared Correia, Founder and CEO of Red Cave Law[…]

The Ethics of Law Practice Systems and Project Management With John Grant [LGE 010]

Technology is pulling lawyers and law practices into the modern age but how can you, as a lawyer and business owner, use technology to improve you practice management while remaining compliant with the ethics rules? Along with using technology, how can you apply project management concepts to improve your business? I’m joined by John Grant,[…]