Managing Your Online Reputation: From Poor Reviews to Bad Press + Everything in Between with Jordan Schuetzle [LGE 59]

Did you know that potential clients are judging you based on what others are saying about you online? In this episode we listen in on ABA TECHSHOW 2019 where Megan presented with Jordan Schuetzle Director, Proposition Strategy & Market Development Lead at Thomson Reuters. Jordan consults with lawyers and speaks at larger events on how[…]

Nurturing Your Social Media Presence to Avoid Ethics Issues with Erin Gerstenzang [LGE 057]

Social media is a necessary part of doing business in the digital age. As a lawyer, it’s important to be personable, likable, and professional on social media, but how exactly does one do that? In this episode, two well-informed and experienced attorneys discuss how to utilize social media and use it as a tool to[…]

Oops! I Made a Mistake: When Ethics Rules Require Notifying the Client [LGE 056]

When do we tell a client we made a mistake – whether big or small? Delivering bad news is not easy, so it helps to know how to handle these situations. Today, we discuss ABA opinions that deal with specific instances of the disclosure. Sometimes we overestimate the requirements on what needs to actually be[…]

The Ethics of Law Practice Systems and Project Management With John Grant [LGE 050]

Technology is pulling lawyers and law practices into the modern age but how can you, as a lawyer and business owner, use technology to improve your practice management while remaining compliant with the ethics rules? Along with using technology, how can you apply project management concepts to improve your business? I’m joined by John Grant,[…]

The Problem with How Lawyers Approach the Client Experience (and How to Fix It) with Jess Birken [LGE 046]

With increased competition from other lawyers as well as legal companies, the legal client nowadays has a lot of choices when it comes to hiring legal help. That’s why it is crucial for lawyers to recognize the importance of crafting a positive client experience that motivates the potential client to want to work with you[…]

The Benefits of Preemptively Auditing Your Law Practice Management with Jared Correia [LGE 012]

The better your law practice is managed, the less likely you are to fall short on even basic ethics duties like competence, diligence, and communication. That’s why audits of your law firm technology, marketing, and practice management are so important. In this episode, I’m joined by Jared Correia, Founder and CEO of Red Cave Law[…]