“Emotional Lawyering” – Should lawyers think more critically about responding to their client’s pain points and focusing on their emotional needs and how do you do it?
- How Erin Levine has built Hello Divorce by identifying and meeting clients’ emotional needs
- How to identify and handle clients who want that hand-holding versus those who do not
- Can you care too much? Secondary post-traumatic disorder for lawyers
Jennifer Gerstenzang – Twitter
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